There are tens of thousands of businesses making many millions a year in profits that still haven’t ever heard of twitter, blogs or facebook. Are they all wrong? Have they missed out or is the joke really on us? They do business through personal relationships, by delivering great customer service and it’s working for them.How much time are you spending with your customers?
Sunday, 24 January 2010
Facebook time
I was poking through some of Seth Godin's eBook What Matters Now this afternoon (apparently, in my case, it didn't matter until 6 weeks later). I like this message from Howard Mann:
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Do you think social media is essential for every business? Not necessarily! I've seen small, local shops thrive for years purely on word-of-mouth. Some businesses just need a good product and great customer service.Did you know that pacman 30th anniversary was a Google Doodle?
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